Step 1 - Initiate Password Reset

API endpoint to initiate an "I forgot my password" transaction for a client. This is Step 1 in the reset password process. A 204 will be returned on success, and a 400 will be returned on a failure.

  • If the client has set up their Security Questions, they will be sent a link that they may use to continue the password reset process. This will prevent any current reset process from continuing.

  • If the client does not have Security Questions or contact details set up, they will be unable to use this process, and must contact the institution to reset their password.

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